Your keys are stored securely, with controlled access. Every order and visit is logged so you can see what has been done at your property.
Through our online customer area you can review your float status, place service orders and check past activity.
We respond quickly via phone, email or the portal, so you are never left wondering what is happening.
Akbuk Solutions Ltd has provided comprehensive property management services for holiday homes and residential complexes in Akbük and the surrounding region since 2012. Our bilingual local team understands how Turkish regulations work, how complexes are run, and what overseas owners need to feel confident.
We coordinate every aspect of your property care – from airport transfers and cleaning to pool, garden and repairs – so you always have a single, reliable point of contact.
| Step | What happens | Your actions |
|---|---|---|
| 1. Initial contact | You contact Akbuk Solutions to discuss your property, complex and typical needs. | Share basic property details and the services you are interested in. |
| 2. Service agreement | We agree how we will look after your property, including key holding and routine services. | Confirm the service scope and provide keys or arrange key handover. |
| 3. Customer area setup | We create or confirm your login so you can access the secure online customer area. | Log in, review your details and change your password if needed. |
| 4. Float top-up | Your float balance is updated by our team after each top-up or reconciliation. | Send funds as agreed so there is a balance available for upcoming services. |
| 5. Ordering services | You request transfers, cleaning, maintenance, garden or pool work via the portal. | Submit orders online with your preferred dates and any special instructions. |
| 6. Reporting & follow-up | We complete the work, update your orders list and adjust your float as required. | Review completed orders, ask questions and plan any future visits. |
The Akbuk Solutions customer area is a secure space where you can:
- View your current float status (updated by our admin team).
- Place orders for airport transfers, cleaning, repairs, garden and pool care.
- Review a list of all your past and upcoming service orders.
- Check notes from our team about completed visits and any follow-up.
It is designed for busy owners who want clarity without having to chase for updates.
If you own a property or manage a complex in Akbuk, we are here to help around the clock.
Email: akbuksolutions@outlook.com
Use the customer area for bookings and routine requests, or contact us directly if you have questions before you sign up or if something urgent happens.
